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Day: August 5, 2022
How to Run a Voice of the Customer (VoC) Program – Geek Support Tech
Resolution Lem. In this video we’ll explain what they are and how you can run them successfully. The Voice of Customer Program collects and analyzes qualitative data on customer satisfaction as well as experience. The objective is to improve services and offer better experiences for customers. To run a successful voice of the customer program,… Continue reading How to Run a Voice of the Customer (VoC) Program – Geek Support Tech